Messaging is our automated communication suite for Airbnb hosts.
It includes two components, with their own purpose to automate your messaging flow. Although it is possible to use both modules separately, they are made to work together.
manages your communication from inquiry to reservation,
manages your communication before, during, and after your guest's reservation.
Messaging will check your host inbox every minute, which requires access to your Airbnb account. Your Airbnb inbox as a guest is not affected.
Messages are sent directly within Airbnb (not by e-mail directly). This means your guests will receive emails and SMS alerts as usual.